hh55 Privacy Policy
Protecting your personal information is our top priority — here you will find a clear explanation of how hh55 stores and uses your data.
hh55 is a safe and reliable online betting platform for users in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is our ethical responsibility. This Privacy Policy ("Policy") describes how hh55 ("we", "our", "Platform") collects, uses, discloses, and protects the personal information of you ("user", "you").
By using the hh55 website or creating an account, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please do not use our services.
1 Purpose and Types of Information We Collect
hh55 only collects information that is necessary to provide you with the best possible service. We never collect excessive or unnecessary personal information.
Identity & Contact Information
- Full name and date of birth
- Email address
- Mobile number
- Current address
- National ID or passport number (for age verification)
Financial Information
- bKash, Nagad, Rocket mobile banking numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Usage Information
- Gaming history and betting records
- Login times and session information
- Device type and operating system
- Browser type and version
- IP address and location information
Communication Information
- Live chat conversations
- Email communication content
- Support ticket information
- Records of complaints and feedback
2 How We Use Your Information
hh55 uses the information you provide for the following purposes. We never use your information outside of these defined purposes.
2.1 Account Management and Verification
We use your identity and contact information to create, manage, and secure your account. Age verification is a mandatory process — only users aged 21 or above may open an account on hh55.
If any suspicious activity is detected or to ensure account security, we may request additional verification.
2.2 Financial Transaction Processing
Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount on hh55 is ৳300 and the minimum withdrawal amount is ৳500.
Records of all transactions are securely stored in our system and used to prevent financial irregularities.
2.3 Service Quality Improvement
We analyze your usage patterns to further improve the platform experience. Based on your preferred game categories, payment methods, and support needs, we provide a personalized service.
2.4 Responsible Gaming Support
We monitor your gaming behavior to help ensure responsible gaming. If unusual gaming patterns are detected, we may contact you and provide the necessary support.
2.5 Legal and Security Obligations
We use your information to prevent fraud, money laundering, and other illegal activities. Information may also be used to respond to valid requests from legal authorities or to resolve disputes.
3 Cookies & Tracking Technologies
hh55 uses cookies and similar technologies to operate the website effectively.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, verify security, and complete transactions. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, such as language selection or interface settings. They make your browsing experience more convenient.
Analytics Cookies
We use analytics cookies to understand how the website is used. This information is collected entirely anonymously and is used only to improve the quality of the platform.
Cookie Controls
You can manage cookies by going into your browser settings. However, disabling essential cookies may disrupt some core functionality of the website. The method for disabling cookies differs across browsers — please refer to your browser's help section.
4 Disclosure & Third Parties
hh55 does not sell or transfer your information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Your financial information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions. These providers follow their own security policies and may not use your information for any other purpose.
4.2 Legal Authorities
We may be legally required to provide information in response to a court order, a valid request from a government authority, or to cooperate with a law enforcement investigation. In such cases, we share only the minimum information required.
4.3 Technology Service Providers
We work with trusted technology partners for website operations, data storage, and cybersecurity. These partners are bound by strict confidentiality agreements and are granted access to information only to provide specific services.
4.4 Business Changes
If hh55 is involved in a merger, acquisition, or asset transfer in the future, your information may form part of the transferred assets. In such circumstances, we will notify you and your information will remain protected under the new policy.
5 Data Security Measures
hh55 applies industry-standard security measures to protect your information.
SSL Encryption
All data transfers on our website are protected by 256-bit SSL encryption. This means every piece of information sent from your browser to our servers travels in fully encrypted form, making it impossible for third parties to read.
Secure Data Storage
Your information is stored on secure servers where access controls are strictly enforced. Passwords and sensitive financial information are stored using hashing and encryption.
Two-Factor Authentication
Two-Factor Authentication is available to add an extra layer of security to your account. Keeping this feature enabled prevents unauthorized access.
Access Controls
All hh55 staff are bound by strict confidentiality agreements. Only authorized personnel are granted limited access to specific information required to carry out defined tasks.
Response to Security Breaches
If a security breach occurs, hh55 will immediately notify affected users and take prompt action to limit any damage. We will also provide the relevant authorities with the necessary information. If you notice any suspicious activity on your account, please inform our support team right away.
6 Data Retention Period
Active Account Data
All information is retained for as long as your account remains active. We only keep information that is actively needed to provide our services.
Closed Account Data
Even after an account is closed, certain information may be retained for a defined period due to legal obligations, dispute resolution, or the need to prevent fraud. Once this period ends, the information is securely deleted or anonymized.
Financial Transaction Records
Financial transaction records are retained for an extended period in accordance with financial regulations and legal requirements. These records are also important for your own financial security.
7 Your Rights
hh55 respects your rights regarding your personal information. Your key rights are described below:
Right to Access
You may request to know what types of information hh55 holds about you. After verifying your identity, we will provide a summary of the information stored.
Right to Rectification
If there are any errors or inaccuracies in your information, you may request a correction. Contact the support team to update the correct information.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be necessary for us to retain due to legal obligations.
Right to Object to Processing
You may object to your information being processed for a specific purpose. If you request to opt out of marketing communications, we will honor that request.
How to Exercise Your Rights
To exercise any of the rights above, contact our support team via live chat or email. Once we receive your request, we will verify your identity and respond within a reasonable time. hh55 always prioritizes user rights.
8 Policy Changes & Updates
hh55 may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email address or clearly announce the change on the website.
Continuing to use the website after any changes will indicate that you have agreed to the new policy. We therefore recommend reviewing this page regularly.
If you have any objection to a change, please contact our support team. We will carefully consider your concerns.
9 Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us. The hh55 support team is always ready to assist you.
Privacy-Related Contact
hh55 is a safe and reliable platform. We ensure SSL encryption and fair play, and we treat your privacy with the utmost importance.
For more information, visit our other policy pages: